Complaints

NOTICE ON THE HANDLING OF COMPLAINTS PURSUANT TO ART. 36 OF LAW 3959/2011

  1. The Hellenic Competition Commission (“HCC”) wishes to encourage citizens and undertakings to address themselves to the HCC, as the competent public enforcer, in order to inform the HCC about suspected infringements of the competition rules.
  2. The purpose of this Notice is to provide guidance on the procedure and the relevant form for the submission of complaints pursuant to Article 36(1) of Law 3959/2011, as in force, regarding suspected infringements of Articles 1 and 2 of Law 3959/2011 and/or Articles 101 or 102 TFEU, allowing citizens and undertakings to decide whether to lodge a formal complaint with the HCC or submit market data and information or, finally, whether to bring proceedings before the competent courts.
  3. Natural or legal persons may submit evidence on alleged infringements to the HCC, either in the form of market information or in the form of a complaint. In the event of the provision of market information, a specific form is not required, as this can merely be the trigger for an ex officio investigation by the HCC. In the event of a complaint, the relevant complaint form must be followed.
  4. The present Notice clarifies the procedure for lodging complaints for infringements of Articles 1 or 2 of Law 3959/2011 and Articles 101 or 102 TFEU, by using the HCC complaint form (see attached form, pursuant to HCC Decision No. 546/VII/2012) (in Greek).
  5. Filing a complaint according to the procedure and in the form described in the present Notice safeguards the complainant’s procedural rights. The complainant is called before the HCC and participates in the oral hearing as a party to the proceedings.

See attached documents (in Greek)

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